repairing the Canon 580EX hotshoe foot
Since the 580EX has a plastic foot, it is very easy to snap it off in the camera’s hotshoe.
The repair is simple, and the cost of the part from Canon’s Service Center.
The part nr is: CY2-1227-000
This is typical of the damage sustained …

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And this is what the spare part looks like – top and bottom views.

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First step is to remove all four screws at the bottom of the speedlight.

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Gently wiggle the base section loose.

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The connector seen in the photo, should be unclipped now so that the base section is separate from the body of the speedlight.

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Undo all four screws holding the small printed-circuit board assembly.
But be careful – these 4 screws actually hold the hotshoe foot to the base as well.
And there is a small pillar with a spring that is just waiting to pop loose on the other side.

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Place the base unit upside down, and wiggle the foot loose.

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Unscrew the ring from the broken foot, and replace it with the new foot.
Make sure that the new foot is screwed back completely into the ring.
Now the only tricky part is to fit the new foot (with the ring) back onto the base unit – because that spring-tensioned pillar has a tendency to move.

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To put the foot back onto the base unit, it is easiest if that spring-tensioned pillar is held into position – a screwdriver tip is good for this.

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Clip the foot firmly into position, and screw the foot and printed-circuit board assembly back.

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Double check that the movement of that spring-tensioned pillar is correct for when the ring is tightened to either end of its movements.


Now screw the base section back onto the body of the strobe.
There you go. Done!
Mark Peters offered this tip which makes re-assembly easier:
I tried exactly what you illustrated and had difficulty holding the locking pin in place. What worked for me was to put the locking pin in the foot first and hold that piece in my left hand – locking pin with spring on it pointing up. Then I lowered the other component on top of it, making sure all the pins lined up.
Once the pins were properly aligned, I just pushed it together, held it and screwed it back together. Tried the other way about ten times – this method went the second time (first time is when I figured out you had to screw the lock down first.)
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Comment by Neil — June 4, 2007 @ 9:25 pm
Thats fantastic mate, thank you very much.
My 30d with 100-400L and 580ex fell off the dining room table onto carpet today and the flash is the only thing which sustained damage (thank god). The hotshoe looks almost exactly like your picture.
Bookmarked and feeling much better about it now.
I’ll try and find the part and get it repaired with your instructions rather than send it off to a service centre or claim on the house insurance.
What a find, excellent stuff :)
Cheers
Matt
Comment by Matt Charlton — June 9, 2007 @ 2:45 pm
Hi again.
I got the part from http://www.camera-repair.co.uk – cost £17.63.
I had no trouble at all in getting the pins to stay where I Wanted them and got the locking pin in the hole straight off, just needed a little bit of gentle pursuasion to go all the way up through the hole and I was done.
Less than five minutes and I’m back up and running again.
Thank you again for the fab instructions.
Comment by Matt Charlton — June 12, 2007 @ 3:41 pm
Thanks Neil!
I did use Mark Peters’ tip about flipping it over, and it popped right into place. This was an extremely handy tip and I truly appreciate you taking the time to log and photograph each step so well.
You saved me a good hunk of cash. I couldn’t have done this without you.
Thanks again!
Comment by 7 Bates — June 16, 2007 @ 5:07 pm
Absolutely Brilliant! The swap out took all of 15 minutes with most of the time ensuring I did not drop any of the screws. Your descriptions and instructions are spot on.
Thank You for taking the time to post this information.
Regards
Rick
Comment by Rick R. — June 26, 2007 @ 5:07 pm
Sadly, This just happened to me.
For future reference the direct line to the Canon US parts department is :
732-521-7230
The part is $3.50, so I bought two of them just in case.
2nd day shipping is $9. Total was about $18 USD
Comment by John Adams — June 29, 2007 @ 8:56 pm
This also just happened to me and I called the number that John had mentioned and will receive two day after tomorrow. Thanks for the direct line John.
Also wanted to mention that I called a local camera shop that does not sell the spare part but has them in stock and would do it for me if I was willing to pay about 30.00 bucks.
Order two from Canon with second day air and it came out to about half the price.
Comment by Daniel W — July 17, 2007 @ 9:56 pm
WOW!!!! Fantastic!! Perfect directions. If I sent the flash out for repair to Canon it would have been 100.00 +
Thanks Again
Comment by Jerry G — August 10, 2007 @ 2:16 am
[...] 580EX II with a metal hot shoe. After searching a while, I found a site that explain about how to repair it yourself. Thinking it was an easy task, I gave it a try. So, I ordered the parts last week and received it [...]
Pingback by Benny Photography » Blog Archive » Broken flash — August 14, 2007 @ 8:39 am
Although the foot itself is pretty cheap, the whole foot assembly is less than $30, and is only a 5 minute swap (4 screws and 1 connector). The S/H from Canon is usually the same for the foot or the whole assembly!
I usually keep some of each on hand for the repairs and mods that I do for those photogs who don’t want to do it themselves.
Michael
http://www.MichaelBassDesigns.com
Comment by Michael Bass — September 26, 2007 @ 6:40 pm
any way to fit the 580ex with the metal shoe from the 580ex II? anyone try?
Comment by Paul — September 30, 2007 @ 1:47 pm
Will this work with the 430ex or is it just for the 580?
Same thing happend to me this afternoon!!
Comment by SCastillo — October 1, 2007 @ 12:36 am
Is it possible to buy the 580 EX-II metal foot and use it on 580EX model?
Thanks
Comment by Sam — October 1, 2007 @ 1:11 am
For future reference anyone in the UK needing this replaced please ring:
01782 413611
H Lehmann Ltd based in Stoke-on-trent
Sent it out £7.50 inc
Thanks for the easy to follow step by step repair guide, cheers :)
Comment by Will Fealey — October 2, 2007 @ 1:26 pm
Comment by Neil — October 3, 2007 @ 4:43 am
Went to use my camera this morning, thought it was secure on the tripod – was I wrong. It bounced on the carpet and the 580 ex ended up a few feet away. I was horrified when I saw the hotshoe foot had sheared. Had visions of house insurance and paying excesses or replacing the flash.
Thought I would have a squizz on the net and found your instructions. What a star. I am ordering the part and should be up and running before you can say Jack Robinson. Thank you so much for sharing this valuable knowledge with us all and for saving us some hard earned cash.
Yours – a very relieved and not so poor photographer.
Comment by Claire — October 20, 2007 @ 4:00 pm
Hi, I have Just phoned the nice man at H Lehmmans to order my hotshoe.
He told me to make sure the flashgun is totally discharged, otherwise, when you introduce a screwdriver to it, it could be a bit nasty! We don’t want burnt fingers – we will have a perfectly useable flash but nothing useable to take the picture with!!!!!!!!!!
Claire x
Comment by Claire — October 22, 2007 @ 8:13 am
Does anyone have any idea of the part number or wear to get the same foot for a Metz 58? I called Bogen in the US and they won’t have the part for weeks and then want me to send the flash in. I’ve taken it apart and it looks like a similar process to the 580 described above.
Comment by Steve — October 25, 2007 @ 11:30 am
Thanks, ordered the part are replaced the broken part. quick and easy.
Comment by Andrew — November 16, 2007 @ 6:16 pm
This was incredible. Thanks for posting the detailed instructions. I was VERY impressed.
Comment by Chuck — November 30, 2007 @ 4:31 pm
Thanks a bunch guys…..i have the canon 430ex and its a little dif, but it still pretty straight forward. At $3.50 a piece I ended up ordering 2 just in case…..lol.
Comment by Drew Quick — December 7, 2007 @ 7:17 pm
by the way…..ill post with pics the replacement on my 430ex…….
Comment by Drew Quick — December 7, 2007 @ 7:18 pm
Great find – dropped my 20D with flash and it snapped off very neatly (much to my dismay). Finding this site sure saved me a packet. Waiting for delivery of the parts here in the jungle to get it back in shape. Thanks again for the help
Comment by Richard — December 12, 2007 @ 9:46 am
Outstanding!! I have broken two Canon flash’s in my life and this is a life saver. One question though. Is there a way to get a metal foot? I would think this would be stronger in the long run, but for $3.50, I guess I will just buy a few plastic ones for now.
Comment by John — December 14, 2007 @ 12:57 pm
Thanks! It was simple and I had no issues with the spring tensioned pillar. Thanks to you, I knew what to expect when disassembling. I did find that I had to remove the base unit a couple times to tighten the screws on the circuit board. I was afraid to strip the screws or crack the board but ultimately I just cranked ‘em down.
Comment by Rick B — January 17, 2008 @ 1:21 am
awesome guide … thanks …
Comment by Tidy — January 21, 2008 @ 8:30 pm
Thanks for the great tip,my 430EX is back up and running all for the cost of £7.50,i take it its the same hotshoe for both Flashguns
i used the `Mark Peters`tip,which worked first time, i did the whole job while i was on the phone!!
a local photographic shop said “that will be expensive,and will take weeks”……..mmm
Donald
Comment by Donald Suttie — January 30, 2008 @ 7:08 pm
[...] Gelukkig bestaan er mensen zoals Neil klikkerdeklik [...]
Pingback by Alles kan kapot… at Willem Spaan | Photographer — January 31, 2008 @ 12:11 pm
Thank you very much… Same problem with my 580Ex’s…. 3 fell down during a basketbal shoot… darn!
Comment by Willem Spaan — January 31, 2008 @ 12:19 pm
It is not a good idea to use a metal foot. The flash foot should be the weak point and made a cheap, easily replacable part. Or else, the camera body would be damaged, with a bent hot shoe or worse still, damages to the pentaprism.
Comment by Bo-Ming Tong — February 4, 2008 @ 12:05 am
Fantastic! Just replaced the broken shoe on my 430EX. Exactly as per the instructions. Saved me a tonne of money – my local camera shop quoted me £100 to fix it!
Cheers!
Comment by Steve M — February 5, 2008 @ 6:45 am
Thanks to you I’ve saved myself a small fortune. Had the unfortunate experience of seeing my camera and flash hit the marble floor and break in two. A few cheap spares from Canon and its back to its former self. Fully agree with Mark Peters’ tip on re-assembly ended up doing this before I’d read his tip (moral of the story – read the instructions, ALL of them). Sure beats sending away for repair! Thanks again Neil.
Comment by Richard — February 11, 2008 @ 5:15 am
wow..I wish I saw this the last 2 times I broke this and sent it in to Canon…I just ordered the part to fix it again…$12 is a lot better than $100!
Comment by Jason — February 21, 2008 @ 3:17 am
Replacement part cost from Canon was under $4. In the process of changing the part the spring-tensioned pillar fell onto a carpeted surface and I lost the spring but found it relatively quickly using a magnet. Thanks for the tutorial. It made replacing the part a breeze.
Comment by Larry Gindhart — March 8, 2008 @ 4:57 pm
Thank you so much you are a life saver!
Comment by David — March 22, 2008 @ 8:17 pm
Awesome! Discovering the broken shoe ruined one shoot… but at least I didn’t ruin a flash.
Ordered the part on a Wednesday (with a spare), got them today (Friday)… used the Mark Peters tip and got the pins aligned in one try.
Life savers!!!!
Note: I have the 430EX, the shoe is the same part (CY2-1227-000) as the one mentioned in the article for the 580EX.
Comment by Victor — March 28, 2008 @ 3:46 pm
Great! your post saved my life. ;-)
I found the part via ebay – sold by http://www.uscamera.com Paid 19 usd including shipping to Europe.
Took me 5-10 min to change – even without looking at your description. My 580ex is like new again!!!
Thanks for your post!
Comment by Bard — April 9, 2008 @ 7:29 am
Thanks!
Just picked up 2 of the new shoes from Canon here in Toronto for $5.75 each!
I followed the instructions and thought my pin was too tight, did not notice that screwing the lock in and out will retract the pin, so I thought my tension was too tight.
Other then that it was flawless.
Thanks again!
Comment by Andrew — April 21, 2008 @ 11:52 am
WOW, I was dumb and thought I could super glue the pieces back on. Wrong. That did not work. So I got online and found this!
One huge problem though, after the makeshift super glue try I accidentally glued the metal pins themselves to the plastic. That took forever to get off. I think I sawed at the thing for an hour.
Afterwards all was well.
Lesson: Don’t super glue your speedlites folks!
Comment by Chris — May 8, 2008 @ 8:03 pm
What a beautiful thing.
It is always a spirit booster when you can accomplish something with a little help from your friends :-)
Thank you
Comment by Mike — May 23, 2008 @ 7:14 pm
Neil. I dont know who you are but this worked like a charm. Had a tiny struggle getting the ring to turn and lock properly, but otherwise your advise and all the follow up with canon’s number etc was phenomenal.
Thanks loads
Comment by Eliott B — June 7, 2008 @ 10:05 pm
Thanks for this. ordered 2 hotshoes aswell. took about 4 days to get here and about 15 min to install. couldn’t find a small screw driver for like an hour of searching but finally got it!
Comment by Brett — June 12, 2008 @ 3:20 pm
Great instuctions. I have a 430ex, so beware, there is no circuit board inside this model, just the four screws very close to the circuit lines (be careful not to break them lose).
I actually have long nails and when I started I was worried because I was not sure if my nails were going to be on the way to handle the small pieces. Surprisingly my nails were the ones that help me hold the pin down and it was so easy… Thanks!
Comment by Alejandra Dozal — June 12, 2008 @ 6:52 pm
Living in Ireland, tripped over a
photographing a wedding at the weekend and broke the foot of a second 580EX. So pleased to find your helpful site and clear instructions. Have ordered four new parts (two spare!) from Lehman Camera Repair in UK and am hopeful of fixing both flash guns…thank you again
Comment by Donal — June 23, 2008 @ 5:12 am
Well, I just used your instructions for the second time! Thankfully, on the first occasion I had ordered three of the parts so I had two remaining. I must admit, the second time I broke my flash I was more sanguine about it than the first!
Thanks again!
Comment by Antony Hands — June 30, 2008 @ 9:08 pm
I ordered the foot on ebay. With standard shipping it came to about $13. I referred several times to the instructional images posted here and they were the key to successfully replacing the foot. The foot I received was slightly defective; one of the three plastic alignment pins was bent and would not enter into its hole. That created a tiny gap that kept the five electrical connectors from passing fully through the foot. Only their tips came through. I did not know that was the reason at the time. But I knew something was not right because it did not look like the picture. So I took it apart again, took a close look and noticed the bent pin. I filed it down with an emery board, just enough for it to fit into its hole. That worked. The connectors aligned perfectly, and I screwed the assembly tight.
Comment by Eddie Vega — July 4, 2008 @ 1:34 am
Many thanks for a well written and well illustrated article.
My tripod-mounted camera, lens and 580EX flash hit the floor a couple of days ago after I stumbled on a rabbit hole.
Camera and lens was fine but 580EX’s shoe snapped. I expected a £100 repair bill which would have made it an expensive day out.
Thought I’d have a quick browse on the web to get an accurate indication of repair. Came across this article straight away, phoned the telephone number given above for Lehmanns. Spoke to a particularly friendly and helpful chap who told me exactly what part I needed and gave me a few tips for fitting it. Ordered it there and then on Thursday afternoon, 8.00am the following day it arrived. Price was £11.75 (inclusive of v.a.t. and postage).
Excellent, profesional, helpful and fast service from Lehmanns.
Just fitted it two minutes ago. The whole procedure took under ten minutes, if that. The spring-mounted pillar went in instantly and first time. The only tricky thing about the whole operation was remembering where my screwdriver was ;)
Many thanks for sharing a great article.
Comment by Justin — July 5, 2008 @ 10:36 am
Great article,
Saved me a US$118.00 service charge from Canon USA!!
Comment by Luc — August 9, 2008 @ 8:07 am
hmmmm….i wish id found this earlier.i did the same as chris and tried to superglue the thing together and am now having a nightmare trying to get the damn thing off!!everything was going smoothly up untill that point.Dont superglue your speedlites folks!!!!!!!!!!!!!!!!
Comment by mark — August 14, 2008 @ 2:54 pm
ive done the dreaded hotshoe break on a fairly new metz 48 AF-1 is the repair simple with this model and where can i get thespares near to me ..in south wales ?????
SI
Comment by simon james bedford — August 17, 2008 @ 1:43 pm
ps dont superglue anything…Tried it and failed..superglue was designed for one thing, and thats to stick bodies back together in the vietnam war…….dont believe what it says on the packet
Comment by simon james bedford — August 17, 2008 @ 1:45 pm
Neil,
It was so gracious of you to put so much time and effort into this excellent illustration and I want you to know that it was truly helpful. It was also helpful reading some of the replies with info on where to purchase parts.
Thank you and God bless you all,
Mike
Comment by Mike — August 31, 2008 @ 8:17 am
Was out this evening and lo and behold – camera fell off the table and shoe came off flash. Luckily the camera was off – USM L lens is fine as is body however flash hotshoe has gone the way of the dodo. This website has saved my life! :)
Comment by Alan — October 19, 2008 @ 5:58 pm
This post turned a sad evening into a much better one. My camera was sitting on the seat of my wifes car with the flash on my 40D. My daughter ran to the car to get in from the rain and sat down right on the camera. My flash looks exactly like yours. Thanks for this detail repair info. I will order my part today and start surgury right away. Scaple….
Comment by Andy Glogower — December 1, 2008 @ 12:37 pm
[...] all was not lost. A quick search turned up a very handy page with step by step illustrated instructions and helpful [...]
Pingback by I broke my Speedlite. Hoorah for the internet. « Home of the Hanuman — December 4, 2008 @ 3:36 pm
You star. I thought that was going to be expensive but this great guide did the trick. Only took a few mins.
Mark Peters tip about the pin made it easier and thanks to another comment on here I remembered to take out the batteries and discharge the flash before starting work.
Cheers for taking the time out to put this up. This is why the internet’s great.
Comment by Ian T Edwards — December 4, 2008 @ 3:42 pm
All fixed ! 13 minutes from disection to test fire. I might add that the stofen difuser makes a great little screw caddy for those little screws.
Thanks again for this post!
Andy G.
Comment by Andy Glogower — December 7, 2008 @ 2:46 pm
Thank you!!!!!!! That was a very helpfull tip!!!
Comment by Tiago Valente — January 1, 2009 @ 7:27 pm
after a very small fall on the ground from about 20 cm the shoe of the flash broke — i was shocked how easy this flash breakes. I hope i can get it repaired at reasonable cost since this really is no good for the image of canon, that flash basically is a piece of plastic but with some vulnerabel high tech parts inside. no good combination.
Comment by Filip Verbelen — January 3, 2009 @ 4:38 am
Thank you so much for the repair help! The hot shoe broke on Tuesday. I typed it in in Google and found this fabulous tutorial. I jumped on the horn with Canon and got replacements today (Friday). You just saved me some dough and from having to use a cheep flash at event I had to do today. Thanks again.
Comment by Kat's Photography — January 9, 2009 @ 11:16 pm
I don’t suppose you would know of the equivalent part numbers for a 580ex II ? My little boy dropped my camera with attached flash and the hot shoe has snapped clean off, and the pin is now bent.
Comment by Tamlin — January 27, 2009 @ 1:27 am
Comment by Neil — January 27, 2009 @ 1:34 am
Thanks Neil.
I feel the need for a broken-flashgun support group.
Hopefully I’ll be able to pick up the oem part in Oz without too much difficulty
Comment by Tamlin — January 28, 2009 @ 8:42 pm
Awesome…thanks for this. Just fixed mine with this on my screen.
Comment by Justin — February 5, 2009 @ 4:07 pm
Another thank you. Found your notes searching for a fix for my wife’s flash. Your pictures and hints were a big help.
Peter
Comment by Peter — February 8, 2009 @ 6:07 pm
Great job… saved 100 + euro’s thanks to you….
Comment by Ryan — February 12, 2009 @ 1:33 pm
€ 1,72 part, 10 minutes work. I wished IKEA had manuals like this.
Many, many thanks
Comment by Erik — March 5, 2009 @ 4:15 pm
1000 THANK YOUS!!! I cant wait to call canon and get this started…just knew i would have to buy new flash!!!! Thanks Again
Comment by Glenna — March 8, 2009 @ 9:36 pm
24-70L,420EX,20D fell from 2 ft. looked exactly like the diagram. took me under 5 minutes total. (Microwaved shrimp-rice-salmon-asparagus while doing it) Wow stomach and wallet are smiling! Thanks Oh the repair shop hit me for 15 bucks but on the package they have cost at $2.45. Still happy
Comment by looked exactly like the — March 16, 2009 @ 7:54 pm
I can’t find my last post ??????
Comment by geri — April 13, 2009 @ 8:04 pm
Comment by Neil — April 13, 2009 @ 8:25 pm
[...] Here’s a link to the step by step guide on how to fix it. CLICK HERE [...]
Pingback by Canon 580 ex hot shoe mount plate- how to fix it guide — Canadian Free Stuff — April 15, 2009 @ 11:20 am
Hi, this illustration is wonderful, but I’ve got a 430EX. Where can I find a similar procedure to replace the 430EX shoe? Thank you
Comment by Chris Aucamp — May 15, 2009 @ 11:39 am
Thanks so much – your kind post is still helping others. Thanks so much!
Ken
Comment by Ken Parker — May 23, 2009 @ 11:28 pm
Thanks for the tutorial, you make it look easy and I’ve just replaced a broken foot on my 580EX.
Good job !!!
Comment by Mario Herrera — May 26, 2009 @ 7:12 pm
I have a Metz 48 AF-1 and the plastic foot has broken. It was originally for a Pentax mount, but if possible it’d be great to replace with a Canon mount. Does anyone know if this is doable? And if so what the product ID is?
Comment by Karen — August 14, 2009 @ 10:35 am
I damaged a 420EX, and it was easily repaired following your instructions above!
Very kind of you to compile this info and I am very thankful!
Comment by Mikael Relbe — August 25, 2009 @ 1:54 pm
Awesome. Thanks for the info. It was an easy fix.
Comment by Scott — September 16, 2009 @ 7:53 pm
you are a hero…. and will have a very steady stream of good karma.
Comment by sabrina — November 21, 2009 @ 2:41 pm
Cheers dude, worked like a charm!
Comment by Dominic — November 30, 2009 @ 9:10 am
Nice tutorial. I was able to install a new foot easily, however the lock collar ring is catching on the new foot. It appears that the ring was damaged along with the original foot. Do you know if I can order a new ring as well? They should really sell the two items together. Thanks.
Comment by MATT — December 8, 2009 @ 5:29 pm
Was wondering…. In process of replacing part of hot shoe…. broke saddle connection…. tried to supperglue , but does not seem to sinc with camera or work. Any hope?
Comment by barry — December 25, 2009 @ 10:35 am
WOW! Thanks. Fixed my 580EX. Was afraid it might be lost when it broke when my 7D fell… fortunately no 7D damage and the 580EX damage was repaired with help from this page.
Comment by Albert — December 28, 2009 @ 5:14 pm
if you lose the spring of the spring-tensioned pillar will the flash still work?
Comment by Kris — February 7, 2010 @ 5:48 pm
So glad I came across your website. Some pictures of my son wrestling in the counties were bad due to the broken shoe on my 430EX flash. I saw your instructions, called Canon and ordered two, Cost $13 including shipping and it came in two days. I did slip holding down the spring pin and the thing went flying out, luckily it didn’t go too far. Next try I was more careful and now my flash is good as new and I’m ready to take pictures of my son at the states!! If anyone is hesitant don’t be if I can do it anyone can! It was easy!! (thanks to the great detailed instructions). Very grateful to you for this site!
Comment by Pat — February 19, 2010 @ 3:47 am
I am trying this with my 580ex & it seems to work smoothly, but when I reattach flash to camera it seems slightly loose.
I had a heck of a time getting the circuit board screws out, I think the heads of them may be stripped & not tightening the board down enough.
Does anyone have an idea what I may be doing wrong?
Thanks Neil for the original post.
Comment by Jeff — March 17, 2010 @ 10:47 pm
Jeff,
Are you sure the looseness is the flash or is it the hot shoe on the camera? Mine was the hot shoe. Found a great page with instructions.
http://www.conraderb.com/flashrepair/
Comment by Robert — March 22, 2010 @ 6:16 pm
Thanks Robert,
I am sure it is the replaced part on the bottom of the flash it is not
seated properly & I can see plastic threads a bit by the tightening lock (not sure if this is normal)the camera body is brand new & a 550ex flash is tight when locked down.
Comment by Jeff — March 29, 2010 @ 5:08 pm
Hi, just recently my wife had the shoe foot break on her flash. she has a Canon Rebel XTI and uses a Digital Concepts flash 736AF/CAN. My problem is that I have not been able to track down a replacement part. We live in Edmonton AB and all the camera shops her tell me I will have to leave it with them and they will send it in for servicing (avg of $50-100 to repair). There is no way I’m paying that when I’ve seen how cheap and eay it is to repair this.
Does anyone know where I can get a replacement foot? Will the 580EX hotshoe fit?
Any help will be greatly appreciated. Thanks
Comment by Travis — April 23, 2010 @ 4:06 pm
Thank You Very Much for this blog. I almost paid over $110.00 to get it replaced. it took me less than 5 minutes to fix it my self. Funny thing is now my 580EX II stopped working.
Comment by Sonu Chatha — May 27, 2010 @ 4:01 pm
Neil & Mark….. Thanks and kudos to both of you… Estimated cost for Canon to repair the exact same damage to my 580EX as in your above images is $120.00 “plus” and that does not include taxes and shipping…. Total cost from Precision Photo less than $15.00..
Thanks
FAS
Comment by Dr Frank A Smith — June 16, 2010 @ 1:38 pm
Thank you Neil and Mark!!! I performed this procedure successfully (using Mark’s tip). I ordered directly from Canon – very smooth and quick. The part was $3.50 and $6 shipping. I ordered two, so for $14 I fixed my flash and I have a spare foot for my next “incident” :)
Comment by George Fargo — July 17, 2010 @ 4:07 pm
THANK YOU!!! I about died when my 4 yr olds dropped my camera and flash onto the floor and I saw the flash was broken. I was so nervous about telling my husband I needed a new flash….until I found your instructions! I just finished replacing the foot and it was so simple. Thank you again!
Comment by Jennifer — August 28, 2010 @ 2:37 am
Thank you so much – great detail photos and instructions. Made doing this a breeze!
Comment by Casey — September 14, 2010 @ 5:10 pm
Thank you !!
for your help i am up and running in 10 minutes.
Comment by aman — September 20, 2010 @ 11:20 am
Thank you very much. Good detailed instruction on how to replace the CY2-1227 shoe. I thought I have to buy a new 580EX.
Comment by Ruben — September 23, 2010 @ 6:42 pm
Will having a broken foot not cause the flash to fire when it’s mounted to the camera?
Comment by Pete — October 9, 2010 @ 2:36 pm
Comment by Neil vN — October 10, 2010 @ 1:51 am
Thanks a million – a ten dollar part, ten minutes, two screwdrivers and a little patience is all it takes. My backup 580ex is flashing again and ready for action.
Chris
Comment by Chris — November 1, 2010 @ 3:36 pm
Ditto with Chris above! Got the part on e-bay in 3 days, and with this pages instructions, I have wiped away my tears! ;) Thank you times 100!
Comment by dwmoran — December 1, 2010 @ 1:30 pm
Thank you SO MUCH!! I followed exactly your instructions and my flash is working again, thanks for sharing! Wieneke.
Comment by Wieneke Hofland — December 10, 2010 @ 11:51 am
Thank you for the information (Canon US parts department is : (732-521-7230)
Ordered part 12/15/2010. Part is $9.50. I wanted to update this since July 2010 post said $3.50. With ground shipping, which take 5 business days total was $9.90.
Comment by lanette — December 15, 2010 @ 7:22 pm
i just did all this but when i finally put the new shoe on the camera, the ring got stuck and i couldnt unlock it.
i just spent a few hours trying to maneuver the screws out of the flash while it was on the camera (had to resort to using an Xacto blade to get the screws out at the awkward angles) to disassemble the body again and finally managed to loosen the ring with some pliers, since i was too afraid of breaking it off again while the whole flash body was still attached
any thoughts as to why this might have happened/how to prevent it? i’m not going to try to reassemble the flash until i am sure this wont happen again.
not sure what’s worse: broken foot or foot stuck in hot shoe!
Comment by Lindsay — December 20, 2010 @ 7:48 pm
You are a life saver! I followed the instructions exactly as they are and replaced my broken shoe. The flash is working again! Thanks a million!
Comment by Sailesh — December 30, 2010 @ 1:51 am
WARNING ABOUT PRECISION PHOTOS: Thanks for the links and tips. I have ordered the shoe from Precision Photos but warn anyone considering using them to do so with caution. After nearly six weeks and five emails I stil have not received the paid for item nor have there been any correspondance from Precision Photos. I will now try ZEBRA.
Comment by Paul Hill. NZ — January 31, 2011 @ 4:57 am
ANOTHER WARNING ABOUT PRECISION PHOTO. I ordered the hotshoe online Dec. 25, 2010. I waited a few weeks and still had not received the shoe. I called them twice and never received a response, but they were sure to get the charge on my credit card. I filed a dispute on paypal and with my credit card. I ordered a shoe from San Diego camera. Three days later the shoe from Precision Photo shows up. Really? That’s what you have to do? File a dispute? Well, I refused the item and sent it back and had the charges reversed. Stay away from Precision Photo.
Comment by Jim in Alaska — February 26, 2011 @ 2:47 am
Great site to help repair the shoe on my broken 430EX. Went together perfectly. Fired right up and ready to go again. One suggestion Neil: Take the line out above where it says the part can also be ordered from Precision Photo.
Comment by Jim in Alaska — February 26, 2011 @ 2:51 am
Comment by Neil vN — February 26, 2011 @ 2:55 am
Ya, the 430 ex part is not sold seperate but for $25 plus $6 shipping theyll send the whole hotshoe assembly repair… just ordered it.
Comment by johnny quest — March 2, 2011 @ 11:25 am
I normally don’t comment on blogs, but as this is the second time in two years that I referred to this article to repair my 580, I felt that its time to say thank you to Neil.
Great stuff! and I thankfully ordered TWO hot shoes when it broke the first time, so when I fell to the floor on Purim, and heard the flash fly off the camera and skoot along the floor I didnt even blink. I knew I had the parts and can look this up once again for the details as to where the damn spring has to go!!
Comment by Elliott — March 21, 2011 @ 10:17 pm
Hello!
Thanks for this, I just contact our Canon service in Slovenia and their price for this part and replacement is 92USD. I ordered one piece from USA via Ebay, for 14USD with shipping and taxes. :D
Comment by Jure — March 30, 2011 @ 11:02 am
Hi, thanks for posting this info. I used it last year to fix my 580ex, and now I need to fix my 430ex. Before I get started, someone said fixing it is a little different and I wondering if anyone had any tips before I order the part and get started. Thanks.
Comment by Shane — April 10, 2011 @ 4:06 pm
Neil, I was blessed to find this article! I appreciate your time and effort to put this together. :)
John
Comment by John Prado — April 12, 2011 @ 6:26 pm
It worked. I have a big conference to shoot today and my husband changed my broken hotshoe on a 430ex flash unit last night and it worked beautifully. Thanks so much.
The part only cost $10.00
Comment by Patricia — May 6, 2011 @ 8:21 am
worked like a charm. remember to put the skinny side of the post down and the fat side up, and the spring goes on the skinny part. jiggle the shoe until the pins go in. it’s tricky, but it works!
Thanks Neil!
BTW, a friend of mine attended one of your workshops, was wondering if you ever do workshops in DC ?
-Rick
Comment by Rick — June 7, 2011 @ 11:32 am
Thanks Neil. Your instructions were very helpful. I repaired my broken foot just now.
Will
Comment by Will — August 30, 2011 @ 5:02 pm
Thanks Neil! Your instructions worked like a charm. I had my 40D attached to 430EX fall down with a broken shoe foot. I ordered the part at http://www.uscamera.com/cy2-1227.htm and was able to fix it with my 7 year old Son in 15 minutes.
-Sourabh
Comment by Sourabh — March 3, 2012 @ 3:20 pm
Ordered the hot shoe foot from San Diego Camera Solution, shipped to Michigan, cost was $10.50. Worked like a charm. Took 15 minutes to install to my 580EX. Directions were great. Thank you!
Comment by Taylorbri — May 6, 2012 @ 6:57 pm
Thanks Neil, The tips are spot on and I was able to repair my 550ex speedlite, Big relief to my pocket too. Cheers.
Comment by Colin — July 9, 2012 @ 5:22 am
Thanks for the great instructions. My 580ex foot broke a few months ago when it fell 6 feet from my truck to asphalt, so I’ve been using my backup 550ex intending to send the 580ex to Canon for repairs. Then the unthinkable happened Tuesday when I tripped and broke the foot off my backup! And I had a big shoot scheduled for Saturday.
I started Googling Wednesday morning and found this site. I ordered two feet from San Diego Camera Solutions ($10.50 each) plus $20 for overnight shipping. They got here today and I’ve now got two good flashes again. Thank you!
Incidentally, for those reading this who need to repair a 550ex, the foot is the same as the 580′s, but the wiring, etc. to get to it is completely different. Still, I read over these directions for replacing the foot on the 580ex and was able to fix the 550ex too. In fact, I did it first to “practice.” Whew! It’s a tough one! But once I got it done, repairing the 580ex was a piece of cake.
Comment by Don — July 20, 2012 @ 11:21 pm
Thank you very much. it worked perfectly and took just 5 min.
A very good place to buy in Germany is:
http://www.ibfshop.de/product_info.php?products_id=2334848
It is only 3,50 Euro! With shipping about 10 Euros…
Comment by Philipp — July 31, 2012 @ 8:04 am
GREAT HELP!! It took me all of 10 minutes to repair and it works like new!!! Thanks Again
KEN M
Comment by Ken — September 11, 2012 @ 3:48 pm
Another big thank you. I called Canon Canada and when I asked for the parts department the call center said the only number they have is for Global Semi at 1 (800) 668-8776 or you can order online at http://www.globalsemi.com. It looked like a hassel to set up an account online so I just called in now and was on hold for about 5 to 7 min
Part CY2-1227 was approx $6.50 + $15 for Express Post delviery to Calgary. Total cost is $22.49 with tax. They said if I was local I could pick it up at 5600 Timberlea Blvd. Mississauga, Ontario
Estimated shipping time was 3-5 days as they had to order the part in first.
Hope this helps some of the Canadians out there
Comment by Paul from Canada — September 26, 2012 @ 5:01 pm
Thank you for this Neil
I am having trouble getting the screws out of the circuit board.
Can anyone recommend a screwdriver?
Comment by Sam Clayton — November 20, 2012 @ 10:05 am
Thanks Neil. Your instructions were very helpful and saved me $70.00
Comment by Tadhg — January 17, 2013 @ 10:13 pm