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Grey market lens

RoseRose Member
edited August 2011 in general photography
I was looking on the B&H site and noticed the same lens listed as either USA or Imported (Grey market). The items are identical and I read the definition of Grey market. Should Grey market be avoided? Looks like the main difference is warranty. Any recommendations? Thanks!

Comments

  • Neil vNNeil vN Administrator
    The difference comes in that Nikon USA (according to general rumor) doesn't repair gray market equipment. So it's a warranty thing.

    But there are other Nikon repair services available, for example:

    http://www.nikoncamerarepair.com/

    Authorized Photo Service 8125 N River Drive. Suite 100, Morton Grove, IL 6005

    Tel 800-406-2046 / 847-966-4091 /Fax 847-966-4101
    Hours: Mon -Fri 8:30am-5:15pm, Sat 9:00am-1:00pm
  • StephenStephen Member
    edited August 2011
    Authorized Photo Service (APS) is very good. There is somebody on the phone for customer service, and their repairs are generally speedy. They have a 6-month workmanship warranty on their repairs. I just recently sent some equipment to them a second time, and it was covered under their workmanship warranty. May you never have a problem with your equipment, but if you do, APS is worth investigating.
  • If I'm not mistaken, B&H repairs grey mkt lenses as well, although I've never dealt with them.
  • TrevTrev Moderator
    B&H covers warranty on grey products, you send it back to them.

    "About USA and GREY MARKET (DIRECT IMPORT) Products

    Items marked "USA" are imported and/or distributed by the manufacturer or the manufacturer's official licensed importer/distributor and are warranted by them. Items marked "IMP" are imported and/or distributed by other entities and are warranted by B&H Photo-Video. "IMP" products do not qualify for manufacturer's rebate programs. There is no difference in the item itself."

    More info here: http://www.bhphotovideo.com/find/HelpCenter/USGrey.jsp

    Trev
  • Neil vNNeil vN Administrator
    I should have mentioned that B&H do cover the warranty.
    It is the out of warranty repairs that would most likely need a different repair service than Nikon USA. (Hence the links)
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